It’s a situation that many veterinary practices come across: hiring receptionists who don’t have previous experience in the field. It’s usually not a huge problem, but there are a few tips and tricks to follow to make sure things go smoothly. Here are four principles to follow on veterinary receptionist training for hires with no veterinary experience.

More: https://blog.upbook.com/veterinary-receptionist-training-for-hires-with-no-veterinary-experience

Your reception team members don’t have to experts in the veterinary field — that’s why you have veterinarians and Technicians. But structuring your veterinary receptionist training in a way that suits your needs and desires is a good way to maximize efficiency and functionality at your practice.